Help centre

Everything you need to know about the product and billing.

FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for?

A Kucredit loan is a quick, flexible credit solution directly disbursed into your Kucredit wallet. Repayment includes a small interest rate and can be done through automated monthly deductions.

Kucredit offers collateral-free loans with competitive interest rates, fast approvals, and flexible repayment plans, making financial access easier.

Loan amounts are determined based on your transaction history, income, and repayment behavior. Eligible users can access up to $10,000.

Typically, you need a valid means of ID, BVN, an active Kucredit account, and a good financial history. No physical documents are required.

Yes, timely repayments can improve your credit score while defaults may negatively impact it.

Extensions are available under special conditions. You must request it before your due date via the Kucredit app.

Missing a repayment may incur late fees and negatively affect your credit record. We encourage timely payments.

No, you can repay early without any penalties. In fact, early repayment may boost your eligibility for larger future loans.

You must repay your existing loan before applying for a new one, unless you're eligible for a top-up.

Approved loans are disbursed instantly to your Kucredit wallet.

Interest rates range from 2% to 10% monthly, depending on the loan amount and duration.

Yes, Kucredit supports repayment via linked bank accounts and wallets.

No collateral is required. Our loans are based on your creditworthiness and account behavior.

You can reach us through the support section in your Kucredit app or via our website chat.

Once a loan has been disbursed, it cannot be cancelled. However, you can repay it early to close it.

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